This incident has been fully resolved. We apologize for this inconvenience and thank you for your patience.
Posted Dec 08, 2022 - 08:27 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 07, 2022 - 12:32 EST
Update
We are continuing to work on a fix for this issue. While Permits is still experiencing degraded performance, all other products are now operational.
Posted Dec 07, 2022 - 10:47 EST
Identified
Our Engineering Team has identified the issue and is actively working on a solution. We apologize for this inconvenience and will have another update for you shortly.
Posted Dec 07, 2022 - 10:06 EST
Investigating
The site is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. We're investigating the cause and will provide an update as soon as possible.
Posted Dec 07, 2022 - 09:34 EST
This incident affected: Requests, Code Cases, Notifications, and Permits.